StratoQ supports user authentication from iOS and Android devices through our native app.  The process is pretty simple - when you open our app it uses your camera to scan a unique QR code on the touch screen of your copier.  This lets us know that it really is you (or, your phone), and we can log you in from there.  We assume that you use an initial authentication to open your phone and get to our app (you don't have to login each time you open the app).

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First, download the app

iOS - App Store

Android - Google Play

When you open the app you'll need to select your region (you can change this later in the settings).   Next, sign in through the Google or Microsoft login page.

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Once you've registered your account you will be able to login at any MFP that belongs to your organization.  Just open the app and hold the phone over the QR code on the device.  If it is successful you will get a message telling you to touch the QR code on the device.  Do this and you will immediately be logged in.

NOTE: you have 30 seconds to touch the QR code after a successful scan.  After that you will need to scan the QR again.

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If you belong to multiple customer accounts you can add them in the SETTINGS section of the app.  You'll see your current account at the top of the screen, and you can always flip back and forth via SETTINGS.